This course can be delivered across one or two years dependent upon choice of electives, whether students have completed Certificate I in business, and assessment methodology used, e.g. holistic assessments or simulated work environment like a practice firm. This course is aimed at Year 11 and Year 12 students. The focus of this qualification is as an admin assistant or receptionist in any industry. You will gain a solid grounding in general office administration, including word processing, spreadsheets, workplace health and safety, and workplace communication.
Code | Competency |
---|---|
BSBCMM201 | Communicate in the workplace |
BSBCUS201 | Deliver a service to customers |
BSBINM201 | Process and maintain workplace information |
BSBINN201 | Contribute to workplace innovation |
BSBITU111 | Operate a personal digital device |
BSBITU211 | Produce digital text documents |
BSBITU213 | Use digital technologies to communicate remotely |
BSBITU314 | Design and produce spreadsheets |
BSBSUS201 | Participate in environmentally sustainable work practices |
BSBWHS201 | Contribute to health and safety of self and others |
BSBWOR202 | Organise and complete daily work activities |
BSBWOR203 | Work effectively with others |